PRIVACY POLICY

The policies below are applicable to TELETOON Canada Inc. ("TELETOON"). TELETOON is committed to providing a fun, entertaining and safe Web site for visitors of all ages. It is for this reason that we are taking measures to implement a Privacy Policy and demonstrate our firm commitment to your personal privacy.

Collecting Information
TELETOON collects personal information in the following ways:

(i) contest registration,
(ii) subscriptions to e-mail news letters,
(iii) online questionnaires,
(iv) shop.teletoon.com
(v) e-postcards

As well, when visitors come to our site, we automatically collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows '98 or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, the domain name of the Internet service provider (e.g., Sympatico, @home), which pages were visited and for how long.

(i) contests

For contests on teletoon.com, we collect a participant's e-mail address and phone number for the sole purpose of communicating with prize winners on a one-time basis and awarding the prizes. Before any prize is sent out, the winner (or his or her guardian) must sign and return to TELETOON an affidavit of eligibility and release form (the "Release") which we provide the winner by e-mail. If the Release is not returned to us within the time period noted, the winner forfeits the prize, and an alternate winner is chosen. TELETOON never uses these e-mail addresses to contact a potential winner for any other purpose than in connection with the prize and we delete all e-mail addresses collected once the contest is over.

(ii) newsletters

For periodic newsletters on teletoon.com, we collect a participant's first name, e-mail address, and if the participant is under eighteen (18) his or her parent's e-mail address. We then send an e-mail notification to the guardian asking permission for the child's receipt of newsletters from teletoon.com. If the guardian wishes to deny permission, they need to reply to the e-mail within 72 hours of receipt. Otherwise, the parent will be deemed to have approved the child's receipt of the newsletter.

A subscriber (or guardian) can at any time be removed from the newsletter mailing list by following the instructions at the bottom of the newsletter. If such a removal request is made (or if the parent denies permission from the outset), any personal information collected for newsletters is deleted from our database.

If a participant is under 19 years of age, he or she will not receive a subscription to the Unleashed newsletter until his or her guardian has responded to a separate e-mail.

(iii) online questionnaires

From time to time teletoon.com may request feedback from our surfers regarding an activity, item of content, or the entire web site. Such feedback is used for internal purposes only, and any personal information that is accidentally submitted is deleted. Such feedback helps us in our quest to provide the most compelling activities and content for our visitors. We also us this information to gage visitors’ interest level and opinions so that we can continue to develop our site and provide visitors with the best customer service and product.

(iv) shop.teletoon.com

Teletoon.com collects basic ordering information, such as your name and shipping address, required for shopping transactions shop.teletoon.com. Teletoon does not share this personal information other than with an outside agent that assists us in fulfilling your order. Any third party that does assist us with shipping has agreed not to disclose or use this information for any purpose other than to deliver your order to you.

Teletoon.com reserves the right to cooperate with authorities in investigations of unlawful activities and this may require the disclosure of your information. In addition, in order to protect you from fraudulent transactions, teletoon.com may provide your online shopping related information to a reputable third party organization to perform credit card approvals or address verification. The third party has agreed not to retain or disclose this information.

(v) electronic postcards

Teletoon.com allows visitors to send electronic postcards to their friends. Users are asked only to provide their first name and their friend's first name and e-mail address, all of which are deleted once the postcard is sent.

TELETOON does not sell, barter or distribute any personal information obtained from our visitors other than as disclosed in this policy.

Protecting Information – Disclaimer

TELETOON urges all visitors to keep in mind that whenever personal information is provided online, that information can be collected and used by people you do not know. TELETOON uses its best efforts to ensure and protect our visitors’ personal information and privacy. However, TELETOON cannot guarantee the security of any information you disclose online and we must therefore advise that you please do so at your own risk.

Policies for individuals under the age of thirteen (13)

  • Although visitors under the age of 13 are allowed to participate in contests, if such a visitor wins, declarations and releases must be signed by a parent or legal guardian of the winner prior to awarding/releasing a prize.
  • While responses, names, ages, images and artwork may be displayed online, visitors’ e-mail addresses and vital statistics are not posted on TELETOON Web site.
  • No information should be submitted to or posted on our Web site by visitors under the age of 13 without the consent of a parent or legal guardian.
  • Unless otherwise specifically notified online as part of an online activity, game, contest or information gathering session, TELETOON does not provide any personal information, regardless of its source, to any third party for any purpose whatsoever.
  • No information collected from visitors under the age of majority is used for any direct marketing or promotional purposes whatsoever.
  • TELETOON strongly encourages parents and/or legal guardians to spend time online with their children and to participate in the contests, games and interactive activities offered on our Web site.

Links to Other Sites
TELETOON links only to sites we consider appropriate.

Visitors should be aware that when they are on TELETOON’s Web site and a link is available, these third party sites are beyond our control. Links to other sites take visitors outside TELETOON’s service. This includes links to affiliates, potential advertisers, sponsors and partners that may enter into agreements with TELETOON. Third party sites may use cookies, collect data, or solicit personal information. Always be alert and aware of where you end up and who you are dealing with.

TELETOON shall have no liability for third party sites.

Security Policy
Security regarding personal information provided by our visitors is of serious concern to us. We exercise great care in providing secure transmission of your information from your computer to our secure servers and utilize encryption software to ensure that protection.

Only those employees or related parties who require access to your information in order to reform their tasks or process entries or information are allowed access. By virtue of employment contracts, all information obtained while acting under the direction of, or on behalf of, TELETOON, except where expressly advised to the contrary, is considered confidential.

Acceptance of these Terms
Use of this site signifies visitors’ acknowledgment and consent to TELETOON’s Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our site. Your continued use of the TELETOON site following the posting of changes to the terms herein will infer that you accept any changes. TELETOON expressly reserves the right to amend or update this Privacy Policy from time to time.

Any questions regarding TELETOON’s Privacy Policy should be directed to our Privacy Officer via e-mail or by mail to BCE Place, 181 Bay Street, P. O. Box 787, Toronto, Ontario, M5J 2T3.


Dullsville: Information for Parents
Read our Privacy Policy
Legal Notice (you know, all that legal stuff!)
Technical Information
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